Effective Date: 14.10.2024

1. Introduction

At Traste, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Consent

By using our website, you consent to our Privacy Policy and agree to its terms. You specifically acknowledge that we will collect personal information for communication purposes after you submit a form.

3. Information we collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details and billing address for processing transactions.

• Usage Data: Information about how you use our website, products, and services.

• Feedback: Any feedback or comments you provide regarding our products and services.

4. How we use your Information

We use your personal information for the following purposes:

• To Provide Services: To process orders, manage your account, and provide customer support.

• To Communicate: To send you updates, marketing communications, and respond to your inquiries.

• To Improve Our Services: To analyze usage data and enhance our products and services.

• To Comply with Legal Obligations: To adhere to applicable laws and regulations.

5. Disclosure of your information

We may share your personal information with:

• Service Providers: Third-party vendors who assist us in delivering our services, such as payment processors and IT service providers.

• Legal Authorities: When required by law or to protect our rights, property, or safety, or that of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

6. Data security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your rights

You have the right to:

• Access Your Information: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Unsubscribe from marketing communications at any time.

8. Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Third-Party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

11. Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Traste
Simon Lunn

43 Bond Street,
Maroubra, NSW 2035

Email: simon@traste.com.au

Phone: +61 405 417 174